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What is a Moderator? Article rated 3.1/5.0
A "Moderator" is one who has been given the right to manage everything that happens in a tcConference room. A moderator requires a special password which differs from any password that may b...
What is a Participant? Article rated 3.1/5.0
A "Participant" is any Non-Moderator ... sometimes participants are called "users" or "guests". A participant can do many things in a room, but all of his/her actions can...
What is a Plugin? Article rated 3.1/5.0
A plugin is a small program necessary for running the tcConference "room" on your personal computer. It is not unlike any other plugin you may have installed on your computer (such as the Ac...
What is the difference between the Windows or Mac plugin and the Web Client? Article rated 3.1/5.0
The plugin is a small program which must be installed on your personal computer. The plugin provides an interface allowing communication between your personal computer and the Web Conferencing server....
Why, when logging into a webinar room, am I told an updated plugin is available? Article rated 3.1/5.0
The tcConference technology is updated from time to time, the purpose being to provide additional functions and/or to eliminate "bugs". When informed that a new plugin is available, follow t...
Why, when updating the plugin, do I get an error message saying it can't copy the files? Article rated 3.1/5.0
You will receive this message if a portion of the technology is still running on your computer. Ensure that any tcConference application (desktop sharing, for example) has been stopped. Then click the...
Why do I get a Page Not Found error when I try to log into a webinar? Article rated 3.1/5.0
This occurs when the plugin has not been correctly installed. Reinstall the plug-in and try again. When the installation has completed successfully, a "Finished" indication will show.

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