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» Category: Common Issues (Go back)

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Category Overview

The articles in this category will look at common issues individuals may have with the technology and provide answers to those issues.

Audio

Symptoms: You cannot hear the web conference audio conversations and/or all the guests in the web conference room cannot hear you. Overview: In this tutorial the words speaker and microphone will a...

Java Considerations for Mac Users

Updated: November 16, 2012 Since the the original article on this topic was published, there have been several changes as Apple attempts to "tighten up" the security of OS X. This is an optional lin...

Firewalls

Updated June 2012 Symptoms: After clicking the button to enter a web conference room (e.g. Log on or Join Now), the message Unable to Connect is displayed, or the message Connecting continues to dis...